Case Study: Sporthaus Schuster achieves 24/7 online appointment booking and reduced wait times with Shore GmbH

Sporthaus Schuster - Customer Case Study

Sporthaus Schuster, one of Munich’s largest family-run sporting goods stores, needed a more digital, multichannel way to manage in-store services like running analyses, boot fitting and tailoring. To offer customers 24/7 online appointment booking and reduce walk-in unpredictability, they turned to Shore and its appointment-booking software and online calendar.

Shore implemented online booking and the Shore online calendar so bookings appear in-staff calendars for simple confirmation and day planning. As a result, Sporthaus Schuster reduced waiting times, improved staff scheduling, and receives positive feedback after almost every booking — customers report smoother, more professional in-store service thanks to Shore.

Sporthaus Schuster

Dominik Waldleitner

Department Manager