Case Study: The Works transforms workforce management with ShopWorks

The Works halves payroll processing time with ShopWorks

The Works, a leading retailer with over 500 stores, faced challenges with manual workforce management processes, including inefficient scheduling, a lack of system integration, and difficulty controlling labour costs. They partnered with ShopWorks to implement its Time & Attendance and Workforce Management platform to modernize their operations and better support their people.

ShopWorks implemented a tailored solution that included a self-service app, a bespoke Target Hours module, and full integration with existing systems. The results were significant, including payroll processing time being halved and an expected 0.5% efficiency savings from eliminating labour overspend. The intuitive platform also received overwhelmingly positive feedback from employees, transforming how the company manages its workforce.

The Works