Case Study: Windows and Wheels boosts revenue 50% and cuts no-shows 90% with Shopmonkey

Windows and Wheels Detailing Boost Revenue and Become More Organized with Shopmonkey

Windows and Wheels, a sibling-owned auto detailing shop in Gilbert, Arizona, was growing fast but struggling with organization and disjointed team communication. The owners were juggling multiple systems to track leads, quotes, schedules, and payments, which made daily operations inefficient. To solve this they turned to Shopmonkey’s shop management software.

Shopmonkey provided an all-in-one system—scheduling, two-way texting, automated appointment reminders, integrated payment processing with QuickBooks sync, and inventory tracking—that quickly brought order to the shop. After adopting Shopmonkey, Windows and Wheels saw a 50% increase in revenue in 2019, a 90% decrease in no-shows, and a 75% increase in upsells, while saving bookkeeping time and dramatically improving customer communication.

Windows and Wheels

Wills Amstuts

Co-Owner