Case Study: Trackspec Autosports achieves greater efficiency and streamlined communication with Shopmonkey

Trackspec Autosports Boosts Efficiency & Stays True to Their Mission with Shopmonkey

Trackspec Autosports, a Fremont, California specialty shop for track-focused cars, faced growing inefficiencies from complex scheduling and poor internal communications that made it hard to track jobs ranging from one-day alignments to long engine swaps. After frustration with a previous system, owner Jon Vo and shop manager Victoria Vo evaluated and chose Shopmonkey (Shopmonkey Shop Management Software) to gain better scheduling visibility and real-time team coordination.

Shopmonkey completed a fast, two-day migration and delivered a customized Workflow page plus features like two-way texting and email with customers, automated appointment reminders, work-order tags, online payments, and QuickBooks Online integration. As a result, Trackspec reports clearer schedules, faster intra-shop and customer communication, empowered technicians who can share photos and updates, and an improved customer experience — benefits they directly attribute to Shopmonkey.

Trackspec Autosports

Victoria Vo

Shop Manager