Case Study: RNR Tire Express boosts tire sales and streamlines reporting with Shopmonkey

RNR Tire Express Optimizes Reporting & Operations Across 13 Locations

RNR Tire Express Midwest, a multi-location auto repair franchise with 13 stores, needed a better way to manage vehicle records, improve communication across shops, and eliminate inconsistent DOT reporting. Its paper-based and early digital documentation systems were difficult to search, slow to use, and risky for manual tire identification tracking. The company turned to Shopmonkey and its shop management platform to solve these operational challenges.

Shopmonkey implemented a deliberate phased rollout, enhanced documentation tools, and a custom DOT reporting feature that lets technicians snap photos of tire TINs and automatically convert them into accurate records. The result was smoother multi-location onboarding, faster access to customer and vehicle data, stronger internal communication, and 100% accurate DOT reporting. Most notably, RNR Tire Express Midwest reached an all-time high in tire sales, with tire sales rising to 78% in 2024, a 10% increase over a typical year.

RNR Tire Express

Bre Braddock

Regional Director