Case Study: Bus & Truck of Chicago doubles business with Shopmonkey

Bus & Truck of Chicago Doubles Business and Forges Customer Trust

Bus & Truck of Chicago, a heavy-duty repair shop in the Chicago area, struggled with outdated, disconnected systems, paper-based work orders, and limited visibility into job status and business performance. As the first shop managed by Casey George, the team also needed a way to modernize operations while building customer trust and keeping up with demand.

Shopmonkey provided a modern, consolidated shop management system that brought estimates, invoices, work orders, payments, and VIN decoding into one place. With Shopmonkey, Bus & Truck of Chicago doubled business without adding staff, increased technician efficiency, and grew to servicing around 40 trucks at a time while delivering a smoother, more transparent customer experience.

Bus and Truck of Chicago

Casey George

President