Case Study: Opalia Flowers achieves improved customer experience and more time for floristry with ShopKeep

With ShopKeep, Opalia Focuses on the Customer Experience

Opalia Flowers, a boutique shop in Boerum Hill, Brooklyn founded by Phoebe Crary, is known for its serene aesthetic, antique furnishings, and customer-focused service. Faced with the need to spend less time on transactions and more on designing and serving customers, Phoebe researched point-of-sale options and chose ShopKeep for its ease of use and small-business sensitivity.

By adopting ShopKeep’s intuitive POS, Opalia freed designers’ hands, simplified payments, and reduced administrative time, allowing staff to focus on arranging flowers and serving customers. The result is smoother operations, happier customers, and a more inviting shop atmosphere—while Phoebe continues to benefit from a provider that listens and grows with her business.

Opalia Flowers

Phoebe Crary

Owner