Case Study: Friends & Neighbors achieves flexible, on-the-go retail POS with ShopKeep

Versatile Retail POS The Friends and Neighbors Way

Friends & Neighbors is a hybrid boutique in Austin run by owner Jill Bradshaw, selling a curated mix of new and vintage items staged room-by-room in a converted house. After starting with another POS (Vend), Jill needed a more flexible system that would adapt to her unconventional layout and mixed inventory rather than forcing her to adapt her business to the software.

ShopKeep provided that flexibility with a customizable POS, real-time sales reporting in BackOffice and the Pocket mobile app for on-the-go management. The result: clearer visibility into what’s selling, easier daily oversight of both shop and café, reliable support, and a scalable system that helps Jill run and grow her unique business.

Friends & Neighbors

Jill Bradshaw

Owner