Case Study: Kron Chocolatier achieves streamlined operations and data-driven promotions with ShopKeep

Retail Pro Spruces Up Chocolate Store Operations With ShopKeep

Krön Chocolatier, a Long Island chocolatier led by owner Marnie Ives, needed to replace an error-prone Staples cash register that was hard to program and avoided bulky PC systems that felt too complicated. The business also wanted clearer sales data to run smarter holiday promotions and a simpler system that staff — including part-timers and seasonal hires — could use without constant troubleshooting.

Switching to ShopKeep gave Krön an intuitive POS with built-in reporting to track top sellers and plan targeted Facebook and email campaigns, plus an easy-to-train interface for employees. The result was fewer transaction errors, more effective promotions based on real data, reduced owner involvement in day-to-day fixes, and smoother operations that supported the shop’s continued local growth.

Kron Chocolatier

Marnie Ives

President and Owner