Case Study: Lady Camellia achieves smarter pricing and cost savings with ShopKeep

Minimizing the Cost of Pursuing Your Passion With ShopKeep

Lady Camellia is a pastry and tea room in Washington, DC run by Debby and Han that offers a modern take on afternoon tea and world-class macarons — half their customers are regulars. Starting a unique, customization-heavy business brought high costs and uncertainty about how to price offerings profitably.

They adopted ShopKeep’s affordable, easy-to-use POS to handle payments plus ingredient-level inventory, staff management, customer marketing and analytics. Those features helped them fine‑tune pricing, streamline day-to-day operations, improve marketing and employee management, and move the business toward sustainable growth they can pass on to their son.

Lady Camellia

Debby Kim

Lady Camellia