Case Study: Dogtown Coffee Co. achieves lower costs and better support with ShopKeep

Dogtown Coffee Replaces Revel With ShopKeep

Dogtown Coffee, a small community-focused café in Okanagan Falls, British Columbia, opened in 2012 and quickly expanded to a second location. After only four months using Revel as their POS, owner Corrie Corfield found the system’s clunky interface, complex hardware setup, poor on-the-spot support, and high upfront licensing costs were limiting staff training and day-to-day operations.

Switching to ShopKeep solved those problems: the iPad-based POS is intuitive, requires less hardware, and is easier to train staff on, while ShopKeep’s customer care proved responsive and effective. As a result, Dogtown reported lower costs, smoother setup and daily use, and a back-end the owner prefers, allowing the team to get up to speed with minimal effort.

Dogtown Coffee Co.

Corrie Corfield

Owner & Operator