Shopify
1404 Case Studies
A Shopify Case Study
Trevi, a Quebec-based manufacturer and retailer of pools, spas, and backyard living products, faced significant challenges due to a fragmented digital ecosystem. Its Magento platform and legacy systems created disconnected customer journeys, slow promotion launches, and operational issues, especially during peak seasonal demand. To address this, Trevi partnered with vendor Shopify and its agency Molsoft to implement a unified commerce solution using Shopify Plus and Shopify POS Pro.
The solution involved building a unified commerce architecture with Shopify as its core operating system. Molsoft deployed Shopify POS Pro across all retail locations and created deep integrations with Trevi's ERP and CRM to synchronize inventory, customer data, and complex contract logic in real time. This resulted in a 162% revenue growth, a 12% increase in average order value, and a 47% improvement in conversion rate, providing Trevi with the agility to manage seasonality and significantly improve the customer experience.