Case Study: SNOCKS achieves 98% faster reporting with Shopify Sidekick

SNOCKS cuts report-building time by 98% with Shopify

SNOCKS, a leading German direct-to-consumer apparel brand, faced a significant operational bottleneck. Their ecommerce lead, Kevin Foitzik, was the sole point of contact for all Shopify data requests from finance, sales, logistics, and creative teams. This process consumed his entire afternoon daily, with building individual reports manually taking up to 30 minutes with no guarantee of success. The company needed a solution to empower self-service data access and remove this bottleneck.

By implementing Shopify's AI-powered tool, Sidekick, SNOCKS enabled four departments to pull their own data and build reports using plain language queries. The solution also automated the creation of Shopify Flows through simple descriptions. The results were immediate and transformative. Report-building time was cut by 98%, from 30 minutes to seconds per query. This freed the ecommerce team to focus on strategic work while giving other departments direct, independent access to the data they needed, fundamentally changing how the business operates.

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