Case Study: Olivia & Kate nearly triples revenue with Shopify

Olivia & Kate nearly triples revenue with Shopify

Olivia & Kate, a fashion boutique, faced the challenge of scaling its rapid ecommerce growth into a stable operating model. Its data was fragmented across separate online and physical store systems, leading to inefficient manual reporting and high operational costs for its small team. The challenge was to unify this data and find a more efficient way to leverage it without incurring significant development expenses.

The solution, implemented with vendor Shopify, involved unifying its retail and ecommerce data on Shopify POS and utilizing Shopify Sidekick. This allowed the small team to get instant answers from their data and automate workflows, such as building a returns process that avoided approximately €1,200 in development costs. With Shopify, Olivia & Kate nearly tripled its revenue over the past year and saw approximately 11% of payments made through Shop Pay.

Olivia & Kate