Case Study: Lemongrass Trading Company boosts online sales and traffic with Shopify

Lemongrass Trading Company - Customer Case Study

Lemongrass Trading Company, based in West Dorset, produces pure, chemical-free lemongrass and essential-oil products blended on-site in a historic stone hall. The founder sources high-quality Cochin lemongrass from Kerala and launched the line to provide a safe, natural alternative amid a UK clothes-moth problem and widespread toxic sprays—while running the business largely as a one-woman operation.

She introduced a lemongrass & cedarwood anti-moth spray and sold it via a Shopify store, pop-up fairs, a few retail partners and limited listings on Amazon/eBay. Press features in The Observer and The Times generated order surges, Shopify now drives most traffic and sales, and careful packaging and fulfillment have helped build loyal customers—resulting in strong seasonal demand and a sustainable niche business.

Lemongrass Trading Company