Case Study: SuitShop achieves scalable growth and efficient international expansion with Shopify

How SuitShop Uses Shopify Plus and Markets Pro to Scale Without Limits

SuitShop, a digitally native apparel brand selling suits and tuxedos, needed a website and operations stack that could scale with rapid growth while keeping a small team efficient. Using Shopify Plus, SuitShop wanted to solve manual returns processing and costly international shipping challenges without sacrificing customer service or stopping global sales.

Shopify implemented Shopify Plus along with Managed Markets, Shop Pay, Shop Pay Installments, Loop Returns, TryNow, and Shopify POS to streamline checkout, returns, cross-border shipping, and in-person sales. The results were strong: SuitShop achieved 117% average year-over-year growth from 2020 through 2023, 600% growth in international orders after switching to Managed Markets, and a 32% increase in international conversion rates, while eliminating delivery issues that had affected 50% of orders.

SuitShop

Diana Ganz

Co-Founder