Case Study: Honey Hair Co. achieves faster in-store pickup and 245% POS sales growth with Shopify POS

How Shopify POS Helped Honey Hair Co. Navigate a Hairy 2020 in The Gateway City

Honey Hair Co., a St. Louis hair extensions brand, grew from an online Shopify store into brick-and-mortar retail but struggled to keep online and in-person sales connected. Their in-store pickup process was manual and time-consuming, and stolen deliveries plus rising demand made secure, convenient fulfillment and inventory management even harder.

Shopify POS simplified order and inventory workflows by automating pickup notifications, archiving, refunds, and loyalty lookups across locations. With Shopify, Honey Hair Co. saved an estimated 80%–100% of the time on key tasks, increased POS sales by 245% in 2020 versus 2019, and opened two new stores while improving the customer experience.

Honey Hair Co

Rasheed Sulaiman

Co-Founder and CEO