Case Study: Tico Coffee Roasters achieves streamlined inventory management and convenient local fulfillment with Shopify POS

How a Simple POS Switch Resolved Tico Coffee Roasters’ Inventory Problems and Brought Convenience To Its Bay Area Customers

Tico Coffee Roasters, a San Francisco Bay Area coffee business, was struggling to manage inventory across its café, coffee trailer, and online store. Using separate payment systems created frequent stockouts online and forced staff into time-consuming manual inventory syncing, while also limiting convenient fulfillment options for local customers. Shopify POS was the vendor and product used to solve these issues.

Shopify POS unified Tico Coffee Roasters’ in-person and online inventory, reducing out-of-stock messages and saving hours of manual work each week, including about one hour per day for a co-founder. With Shopify, Tico also added local delivery and in-store pickup, improving convenience for customers and streamlining operations for staff.

Tico Coffee Roasters

Thomas Goepel

Co-Founder and Head