Case Study: Hotmaple Foods achieves sales growth and streamlined invoicing with Shopify

Hotmaple Foods - Customer Case Study

Hotmaple Foods is a Portland-based maker of maple-infused hot sauce launched in 2013 after the founder perfected a unique recipe over ten years. The core challenge was balancing the delicate maple flavor with heat while staying local and sustainable, and building customer trust in an already crowded specialty food market.

Hotmaple solved this by developing a proprietary cooking process and sourcing ingredients from local suppliers, then driving early sales through responsive social media engagement (notably Reddit) and moving into brick-and-mortar grocers. Operational improvements—Shippo for shipping, Mailchimp, Shopify Order Printer/Templates, and in-house pick/pack—plus a customer-facing packing video have yielded steady retail placements, strong customer loyalty, and Facebook as their most effective paid channel.

Hotmaple Foods