Case Study: FOXFORD achieves higher revenue and AOV with Shopbox AI

Foxford boosts revenue 3.6x with Shopbox AI

Foxford, a luxury home furnishings brand, faced the challenge of low online conversion rates and average order value. Their eCommerce site lacked the personalized, in-store shopping experience that defines their brand, leading to poor product visibility and high customer acquisition costs. To address this, they partnered with Shopbox AI to implement its AI-powered personalisation tools.

Shopbox AI implemented a dynamically curated homepage, an AI ShopAssistant, and personalized recommender carousels. This solution delivered a hyper-personalized shopping experience that replicated the assistance of an in-store associate. The results were significant, with Shopbox AI driving a 3.6x increase in revenue and a 14% uplift in average order value for Foxford.

Foxford