Case Study: Autobahn Service achieves a 66% increase in average RO (to $650–$700) with Shop-Ware

How this import-focused shop increased their average RO by 66%

Autobahn Service, a five-bay shop in Sheffield, MA specializing in European and import repair, struggled with low average RO and slow approval workflows that cost them higher-yield jobs. To convert small-ticket oil-change customers into more profitable work and speed approvals, the shop evaluated and chose the Shop-Ware platform, including its digital estimating tools and GP Optimizer.

Shop-Ware’s solution—digital estimates, GP Optimizer and Bosch Car Service dashboard integration—streamlined communication and helped the team pick higher-value work. Within months Autobahn’s average RO jumped from about $450 to $650–700, they established a $250 minimum ticket, achieved an 89% average approval rate, and became selective enough that demand forced them to lower car count while profitability rose.

Autobahn Service

Dominic Lydon

Owner