Case Study: Ervine’s Auto Repair achieves digital transparency and faster repair approvals with Shop‑Ware

Ervine’s Auto Repair Spans Two Generations in One Shop

Ervine's Auto Repair, a family‑run shop led by Jamie and Eric Ervine and recognized with industry awards, wanted to better showcase their value to customers and streamline communication and approvals. To solve that challenge they partnered with Shop‑Ware and adopted Shop‑Ware’s Shop Management Software to modernize customer engagement and shop transparency.

Shop‑Ware delivered a responsive, mobile‑friendly shop management platform that sends digital repair approvals and gives customers real‑time visibility into jobs, cutting back on outbound calls and speeding approval turnaround. By using Shop‑Ware, Ervine’s Auto Repair improved customer communication, boosted transparency, and made it easier to generate positive reviews and repeat business.

Ervine's Auto Repair

Jamie Carlson

Owner