Case Study: Autobahn Service increases auto shop profits with Shop-Ware

Autobahn Service boosts approval rates to 89% with Shop-Ware

Autobahn Service, an auto repair shop specializing in European imports, faced challenges with its previous shop management software. The shop struggled with inefficient customer approval processes for estimates, low average repair orders, and losing business to competitors. They needed a solution to improve communication and convert smaller jobs into more profitable work.

After implementing Shop-Ware's platform, Autobahn Service streamlined its operations. Using features like the GP Optimizer and digital estimates, the shop saw dramatic results. They achieved an 89% average customer approval rate and increased their average repair order by 66%. This allowed them to lower their car count, be more selective with jobs, and significantly increase their overall profits.

Autobahn Service