Case Study: Darts Farm streamlines order fulfillment with Shop Circle's SC Order Tags & Flows

Darts Farm - Customer Case Study

Darts Farm, a lifestyle shopping destination based in Exeter, England, faced a challenge in scaling its new Shopify e-commerce operation. As order volume and product variety grew, especially after introducing customer-selected delivery dates, the team struggled to efficiently group and organize orders for fulfillment. They needed a more flexible processing system to handle this complexity.

Shop Circle provided its SC Order Tags & Flows solution, which allowed Darts Farm to automatically apply tags to orders based on a wide variety of variables, such as delivery dates, product types, and subscription status. This tag-based approach enabled efficient bulk operations, such as printing labels and creating organized picking lists, which became critical during a massive spike in online orders. The solution provided the foundational automation that allowed Darts Farm to successfully process over 26,000 orders and offer a key differentiator with customer-selected delivery dates.

Darts Farm

Michael Still

Head of Special Projects