SHOEBOX
20 Case Studies
A SHOEBOX Case Study
Chime Social Enterprise, an NHS audiology services provider, needed to conduct hearing tests safely during the COVID-19 pandemic when in-person visits became difficult. They turned to the vendor SHOEBOX and implemented its SHOEBOX Online service to offer remote hearing screenings, reducing the need for vulnerable patients to travel to hospitals.
By using SHOEBOX Online, Chime could send patients a unique link to complete a screening test at home, with results immediately available for review. This solution allowed the organization to meet 100% of its contractual obligations during the pandemic by efficiently serving the required number of patients. The service proved so beneficial that Chime plans to continue offering remote screenings indefinitely. SHOEBOX provided a safe, innovative solution that helped Chime maintain its excellent standard of patient care.