Case Study: Chime Social Enterprise Meets 100% of Contractual Obligations with SHOEBOX Online

Chime Social Enterprise Meets 100% of Contractual Obligations Using Shoebox Online

Chime Social Enterprise, an NHS audiology provider in the United Kingdom, needed a way to continue hearing assessments safely during the COVID-19 pandemic while reducing hospital footfall and serving patients who could not travel or did not want in-person appointments. SHOEBOX Online gave the team a remote screening option that fit their need for safer, more accessible hearing tests.

Using SHOEBOX Online, Chime’s clinical and administrative staff could send patients a unique link to complete a hearing screening at home, with results automatically downloaded into their patient management system for review. The solution helped Chime meet 100% of its contractual obligations during the pandemic, improved efficiency for reassessments, and allowed them to support more patients in less time while keeping staff and patients safe.

Chime Social Enterprise

Anna Trotter

Principal Clinical Scientist