Case Study: The Fulfillment Lab achieves same-day shipping at scale with ShipWise

A ShipWise Case Study

Preview of the The Fulfillment Lab Case Study

The Fulfillment Lab ships 4 million orders a year with ShipWise

The Fulfillment Lab is a technology-enabled third-party logistics provider (3PL) that needed a shipping execution platform to support its high-volume, same-day shipping promise. Their challenge was processing up to 40,000 daily shipments efficiently without technology delays, as even a few seconds lost per order could lead to missed carrier pickups and broken promises to their e-commerce clients. They chose ShipWise for its API-driven platform to integrate with their operations.

ShipWise provided a high-speed, API-integrated solution that processed labels in milliseconds, eliminating shipping as a bottleneck. The results over 14 years have been that ShipWise has never caused a delay, enabling The Fulfillment Lab to reliably batch-print 40,000 labels in 30 minutes during peak season. This measurable speed and reliability have been critical to maintaining their same-day shipping promise and scaling their operation to over 4 million shipments a year.


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