Shipwire
32 Case Studies
A Shipwire Case Study
The Grommet is a product-launch platform that connects thousands of independent makers with retailers and consumers. Rapid growth exposed fulfillment challenges: managing many drop-ship suppliers led to missing tracking numbers and inconsistent customer experiences (different shipping rates and unbranded packing), while multiple carrier accounts prevented accurate shipping cost data and volume discounts.
Shipwire delivered a custom Drop Ship for Retail solution—APIs and a vendor portal that auto-generates labels/tracking, consolidates shipments into a single account, standardizes branded packing lists, and presents one shipping rate at checkout. The result was greater visibility and control, lower shipping costs, improved conversions, smooth scaling from ~600 to 1,000+ vendors, and a 450% increase in sales after the partnership.
Jules Pieri
Co-Founder and CEO