Case Study: Happy Returns achieves hassle-free returns and 20% lower shipping costs with Shipwire

Shipwire and Happy Returns Create Customer-First eCommerce Logistics

Shipwire, a global 3PL with 120+ warehouses, 200+ pre-built connectors and decades of operational experience, partnered with Happy Returns to solve a growing pain for online brands: returns. As eCommerce volumes surged, merchants needed a simple, integrated returns solution that fit existing fulfillment workflows and met shopper expectations for fast, convenient exchanges.

By integrating Happy Returns into Shipwire’s platform, merchants gain plug-and-play reverse logistics—2,500+ in-person Return Bars, carrier or in-store options, QR-driven no-box/no-label returns, and a full lifecycle of disposition and resale. The combined solution cuts aggregated shipping costs by about 20%, removes the need for custom software development, and delivers a smoother shopper experience while expanding Shipwire’s end-to-end forward and reverse logistics offering.

Happy Returns