Shipwell
20 Case Studies
A Shipwell Case Study
Premier Packaging, a provider of innovative packaging solutions, faced significant challenges when a sudden spike in demand overwhelmed their manual logistics processes. Their operations team, relying on spreadsheets and phone calls, struggled with tripled shipment volumes, which limited visibility and threatened their ability to provide uninterrupted service to their essential business customers. To increase efficiency and maintain their high customer experience standards without adding headcount, they turned to vendor Shipwell for its carrier management software.
Shipwell provided a unified platform that streamlined Premier Packaging's logistics operations. The solution included dynamic carrier sourcing through online auctions, powerful pricing intelligence analytics, and the Compass Dashboard for real-time tracking and proactive issue resolution. By implementing Shipwell's software, Premier Packaging achieved a 10% savings on their monthly shipping costs and doubled their year-over-year carrier tracking compliance, significantly improving their on-time delivery performance and customer service.