Case Study: Leading Food & Beverage Service Provider doubles shipping capacity and achieves 100% on-time delivery with Shipwell

Meeting increased demand without decreasing the bottom line

Leading Food & Beverage Service Provider faced rapidly rising demand and inefficient, manual shipping processes that required calls and emails across multiple broker systems. To eliminate costly communications and streamline operations, the customer adopted Shipwell’s connected platform to centralize order management, visibility, and carrier communications.

Using the Shipwell platform, the customer doubled carrier lanes and handled sharply increased shipping volume without adding headcount, gained end-to-end visibility of 100% of shipments across brokerages, and automated quote-to-payment workflows. Shipwell’s solution drove measurable impact — including 100% on-time delivery in critical months, a 50% reduction in claims, consistent shipping savings, and fewer touchpoints for the team.