Case Study: L&K Electric achieves rapid quotes and real-time shipment visibility with Shipwell

How L&K Electric consolidates their entire freight operation to deliver better customer service

L&K Electric, a subsidiary of Dixie Electric and a market-leading provider of electrical infrastructure materials and services, was ramping up national shipping for a large new customer but struggled with slow, manual LTL quoting and limited shipment visibility. To solve this, they turned to Shipwell and its cloud-based TMS for quoting, booking, and real-time tracking.

By consolidating freight on Shipwell’s platform, L&K Electric automated multi-carrier quoting, document generation (BOL/POD), and shareable tracking, cutting quote times from one–two hours to just minutes. Shipwell’s solution delivered measurable impact: an average of 9.3 instant carrier quotes per shipment, 15.1 automatic tracking/status updates, and customers viewing automated tracking emails 2.6 times while in transit, improving invoicing speed and overall customer service.

L&K Electric

Coby Bullington

UL Panel Shop Manager