Case Study: Home Chef achieves $1M+ in savings and streamlined expansion with Shipwell

Home Chef expands while delivering $1M+ in savings through Shipwell TMS

Home Chef, a leading U.S. meal kit delivery company with multiple distribution centers, faced rapid expansion and operational complexity across retail, online orders, and supplier lines. To maintain service quality while controlling rising freight costs and replace scattered processes (Google Docs, thousands of emails), Home Chef selected Shipwell’s transportation management system (TMS) to centralize information, improve carrier relations, and support a new warehouse rollout.

Shipwell implemented a customizable centralized dashboard, in-platform messaging, real-time visibility and market rate comparisons, plus robust APIs and integrations, delivering a three-month rollout across four warehouses with “0 fires” on go-live. The Shipwell TMS helped Home Chef negotiate better carrier rates and surface errors—resulting in $1,000,000+ in savings (including a $111,000 accounting error flagged), improved sustainability and carrier performance visibility, and a 5-star customer satisfaction rating.

Home Chef

Jess Pilarski

Logistics Manager