Case Study: Sarnova achieves 16x ROI and streamlined supply chain control with Shipwell

From Supply Chain Struggles to Streamlined Control

Sarnova, a leading healthcare distributor operating 13 U.S. distribution centers and handling over 26,000 LTL and TL shipments annually, faced fragmented freight operations—75% of volume on direct carrier contracts—leading to communication delays, error-prone freight classification, weak routing guide enforcement, limited tracking, manual carrier rating, and no invoice audit. After evaluating providers, Sarnova selected Shipwell and its Transportation Management System (TMS) to gain control, visibility, and automation across their logistics network.

Shipwell implemented a suite of solutions—including a core TMS with integrated visibility, an automated routing script, settlements, an API carrier rating engine, EDI 210 invoicing, and enhanced tracking notifications—over a seven-month rollout. The platform centralized shipment tracking and documents, enforced routing guides, automated classification and carrier rating, and enabled a shift from broker dependency to carrier-direct contracts; results included a projected 16x ROI, five-star customer satisfaction, one person overseeing logistics for 13 DCs and 300+ vendors, and significant cost, time, and efficiency gains without increasing headcount.

Sarnova

Brian D Faehnrich

Supply Chain Logistics Manager