Case Study: Graceland Fruit achieves a streamlined supply chain and 1,131 hours saved with Shipwell

Streamlined Supply Chain and Sweetened Operational Efficiencies for Graceland Fruit

Graceland Fruit, a Michigan-based producer and global distributor of dried fruit ingredients, was struggling to scale logistics as its manual freight processes, poor shipment visibility, slow load tendering, and limited KPI reporting hampered growth. To modernize operations they chose Shipwell’s transportation management system (TMS), leveraging features like dock scheduling, instant LTL rates and spot bidding, real-time container tracking, and advanced analytics.

Shipwell implemented dock scheduling, invoicing automation, real-time tracking, spot bidding and analytics, paired with a consultative rollout and a dedicated account representative. The results: 1,131 hours saved through automated invoicing, an 80% increase in dock scheduling efficiency, $145K+ in efficiency improvements and cost avoidance, five‑star service ratings, and the ability to plan two weeks of shipments in a single day — all enabled by Shipwell.

Graceland Fruit

Trish Triem

Transportation Manager