Case Study: Peak Design achieves over $300K in savings with Shipware

How Shipware Optimized Peak Design's Third Party Warehousing & Ful llment Spend to Deliver $300k in Savings

Peak Design, a leader in carry gear, was facing challenges with its third-party warehousing and fulfillment operations, including rising costs, service issues, and a lack of formal agreements. These problems were impacting customer experience amidst the company's rapid growth. They engaged Shipware to perform a procurement analysis to find a solution.

Shipware conducted a full assessment and managed a detailed RFP process. The solution involved negotiating a new Master Service Agreement with the incumbent provider, which included establishing strict service level agreements and moving two distribution centers for better service. This process, implemented by Shipware, delivered over $300,000 in savings, resolved the service issues, and significantly improved the customer experience.

Peak Design

Mike Winchell

VP of Finance