Shipware
3 Case Studies
A Shipware Case Study
Brazilian fashion and lifestyle brand FARM Rio faced significant challenges with its third-party logistics (3PL) support, including rising costs, declining service, and issues that negatively impacted the customer experience. They engaged Shipware for its 3PL fulfillment procurement expertise to assess their operations, find a new provider, and implement strong service level agreements.
Shipware managed a full RFP process, negotiated a new master service agreement, and helped implement a cross-border fulfillment partner. This solution delivered over $1.1 million in annual cost savings and eliminated 80% of U.S. duties and taxes for FARM Rio, all while securing a 3PL partner capable of supporting their growth and customer experience standards.