Shipup B2B Case Studies & Customer Successes

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Shipup is part of the Global Blue group. Global Blue is the business partner for the shopping journey, providing technology and services to enhance the experience and drive performance. With over 40 years of expertise, today they connect thousands of retailers, acquirers and hotels with close to 80 million consumers across 53 countries, in 3 industries: Tax Free Shopping, Payments and Post-purchase solutions.

Case Studies

Showing 12 Shipup Customer Success Stories

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How ba&sh reassures its customers thanks to complete visibility of orders

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How BOXRAW transformed post-purchase into a 3rd revenue driver with a personalized tracking page and real-time notifications

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How Easypara reduced 1-star delivery reviews by 50%

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How Faguo divided its delivery tickets by 2 with proactive and personalized delivery notifications

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How La Bécanerie achieved a delivery NPS 25% higher than the e-commerce average thanks to a smooth and personalised delivery experience

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How did Lalalab measure its post-purchase ROI thanks to transparent and granular data

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How Micromania increased its conversion rate by 12% By displaying ultra-precise delivery times on product pages

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How Nude Project improved its NPS by 30 points above the e-commerce average By ensuring proximity with its customers after the purchase

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How Peak Design achieved a post-purchase NPS of 79 with proactive and personalized delivery notifications

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How PharmaPets took advantage of 2X greater engagement on post-purchase emails to boost customer loyalty

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How Vroomly Pro reduced customer support tickets by 40% in 1 month with automatic delivery notifications and an optimized support team

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How Withings increased its ROI by 350% with automated delivery notifications and an optimized support team

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