Case Study: Global Pizza Delivery Company achieves 24% increase in on-time deliveries with Shipsy

Global Pizza Delivery Chain Increases On-time Deliveries by 24%

Global Pizza Delivery Company, the master franchisee for a major pizza delivery chain with more than 1,200 stores across 280+ cities in India, struggled with slow order allocation, lack of live order tracking, incorrect delivery attempts, and managing full-time and ad‑hoc drivers. They partnered with Shipsy and deployed Shipsy’s Smart Logistics Management Platform — an end-to-end, easily integrable order management and hyperlocal delivery solution.

Shipsy implemented features such as dynamic enroute order clustering, driver slot management, a dispatch screen, real-time customer tracking, a dedicated driver app, online payment integration, a centralized dashboard, and gamified incentives. As a result, Shipsy enabled 90% of deliveries to be marked in real time, drove a 24% increase in on‑time deliveries, cut order allocation time by 45%, reduced delivery steps by 77% and lowered bikers’ average distance by 23%, significantly improving operational efficiency.