Case Study: The Whiskey Ball achieves 10x faster, more accurate order preparation with ShipStation

The Whiskey Ball - Customer Case Study

The Whiskey Ball makes jumbo, slow‑melting ice sphere molds that cool drinks without diluting them and sells direct-to-consumer at TheWhiskeyBall.com. Their biggest challenge was inventory planning and fulfillment: deciding how much product to buy without tying up cash or risking stockouts, especially with seasonal demand and the need to know units sold per day for accurate reorder timing.

They implemented ShipStation’s cloud platform to centralize order and sales reporting across channels, use product defaults and shipping presets, and manage orders from anywhere. The result: better sales visibility for forecasting, faster reorder decisions, and a reported 10x improvement in daily order preparation accuracy and speed.

The Whiskey Ball

Caesar Chu

President