Case Study: The Peach Truck ships 250,000+ boxes with ShipStation automation rules

The Peach Truck ships 250,000 boxes in 8 weeks with ShipStation automation rules

The Peach Truck, a company shipping fresh peaches nationwide, faced the challenge of delivering a highly perishable product within a strict 2-3 day window during an intense eight-week season. They needed a solution that would automate shipping logistics and provide a shared source of truth for their product, customer service, and field teams. They turned to ShipStation to solve this problem.

Using ShipStation's automation rules, The Peach Truck automatically assigned the optimal carrier and transit time to each order based on its destination. This provided all teams with a single, real-time view of every shipment. As a result, ShipStation helped them ship over 250,000 boxes in one season without adding staff, saving 6-8 hours per day on manual work. The vendor also helped them achieve a 30% reduction in "where is my order" tickets, with shipping-related questions affecting fewer than 1% of all boxes.

The Peach Truck