Case Study: The Cat Ball achieves time savings and streamlined multi-channel shipping with ShipStation

The Cat Ball - Customer Case Study

The Cat Ball, founded by Jennifer Schmidt, makes padded, dimensional cat beds sold at TheCatBall.com and on marketplaces like Etsy. As the business grew—about 20% of sales are international—Jennifer needed to manage multichannel orders, handle customs and carrier selection, optimize a responsive web store for tablet shoppers, and stretch limited time and money across shipping and bookkeeping tasks.

ShipStation gave her centralized order management across channels, easy customs form completion, tags and filters to speed fulfillment, and the ability to add manual shipments or bill client carrier accounts. The result: faster, more efficient shipping (including international), time savings Jennifer can reinvest in the business, and planned integrations with QuickBooks and Etsy to reduce bookkeeping costs and stress.

The Cat Ball

Jennifer Schmidt

President