Case Study: Spigen achieves smarter, more efficient fulfillment with ShipStation

Spigen cuts confirmation time by several hours with ShipStation

Spigen, a leader in the smartphone accessories industry, faced significant challenges in managing its high-volume, multi-channel fulfillment operations. Their manual processes for order management and shipping across platforms like Amazon and Shopify were time-consuming and prone to errors, while inventory tracking on spreadsheets was inefficient. They needed an integrated solution involving a shipping platform and a warehouse management system to automate tasks and improve accuracy.

The vendor ShipStation, integrated with Scout's topShelf WMS, provided a cloud-based solution that automated order processing and shipping label creation. This integration delivered real-time inventory visibility and introduced barcode scanning to the warehouse workflow. The results included drastically improved order accuracy, a reduction in manual confirmation time by several hours, and the ability to handle growth with a small team, allowing Spigen to focus on product development and marketing opportunities.

Spigen