Case Study: SoapSox achieves streamlined shipping and operational efficiency with ShipStation

SoapSox - Customer Case Study

SoapSox makes stuffed-animal washcloths that turn bath time into play. After their Shark Tank appearance they experienced an overwhelming surge of orders and inquiries—hundreds of emails a day—and needed a way to scale fulfillment and improve order management without losing customer service.

They adopted ShipStation to centralize shipping and order workflows, allowing staff to create and modify orders, change ship dates, compare rates, and track shipments from one place. Combined with weekly reports on sales and shipping costs, this simplified logistics for the CEO and logistics manager, helped them survive the post‑Shark Tank rush, and improved overall efficiency.

SoapSox

Ray Phillips

CEO & Founder