Case Study: Rock ’em Apparel achieves faster, more efficient order fulfillment with ShipStation

Rock ’em Apparel - Customer Case Study

Rock ’Em Apparel (formerly Rock ’Em Socks) launched in 2011 selling bold, sneaker-matching athletic socks and apparel via RockEmApparel.com. Rapid product drops and growing order volume exposed pain points in fulfillment: their old shipping system required manual copy‑and‑paste for each order and made it slow and difficult to locate orders and respond to customer inquiries.

By adopting ShipStation, Rock ’Em streamlined warehouse workflows, eliminated manual data entry, and gained powerful order-search capabilities (by name, tracking number, order number, SKU, etc.). The result was substantial time savings, faster shipping and customer responses, and a more efficient, less frustrating fulfillment operation for the team.

Rock ’em Apparel

Austin Crane

Operations Officer/Go-to-Guy/Self-Proclaimed Sock Dignitary