Case Study: PetScript Prolab Pharmacy cuts manual shipping work and saves up to $30 per package with ShipStation

PetScript Prolab Pharmacy cuts 2 hours of daily manual work with ShipStation

PetScript Prolab Pharmacy, a specialized pharmacy shipping custom medications for pets, faced a disconnected shipping process that required extensive manual work and lacked visibility into returns and carrier rates. Using ShipStation, but only for basic functions, their small team spent roughly two extra hours daily on manual tasks and missed potential savings.

By upgrading to ShipStation's Standard plan, PetScript centralized its operations with automation, multi-user access, and built-in returns tools. The key feature, ShipStation's Rate Shopper, allowed them to compare carrier services and prices for every package. This solution saved the pharmacy between $2 and $30 per shipment, eliminated about two hours of daily manual work, and provided a single dashboard for full returns visibility.

PetScript Prolab Pharmacy