Case Study: Over The Moon Dogs achieves faster, streamlined shipping—saving 10 minutes per order with ShipStation

Over The Moon Dogs - Customer Case Study

Over The Moon Dogs is a small business founded by Janine Pollard that handpicks high‑quality snacks, supplements, and toys for dogs and sells them online at OverTheMoonDogs.com. Janine—who started the business from dog training and vending at shows—faced time-consuming shipping work: she was manually entering orders on the USPS website, paying full retail postage, and juggling the learning curve of ecommerce on a tight budget.

By adopting ShipStation, which integrates directly with her BigCommerce store, order data imports automatically and she can print packing slips and labels in just a few clicks. The setup saves her about 10 minutes per order, eliminates manual tracking number entry, automatically emails customers tracking info, and gives her an affordable operations tool that frees time for product testing, marketing, and growing the business.

Over The Moon Dogs

Janine Pollard

Owner