Case Study: Nutri-Rich achieves 50% faster order fulfillment and reduced shipping costs with ShipStation

Nutri-Rich - Customer Case Study

Nutri-Rich, a family vitamin brand serving Los Angeles suburbs since 1993, expanded into eCommerce in 2016 under Brand Manager Lisa Wang. Moving from wholesale and manual paperwork to selling on Shopify and Amazon meant they needed a multi-channel shipping solution that would centralize orders, integrate with their inventory system, and modernize fulfillment.

ShipStation centralized orders from multiple platforms, added mobile picking and packing, and automated most shipping tasks. As a result Nutri-Rich cut fulfillment time in half, reduced shipping costs, now offers 2-day shipping, and uses branded labels and notifications to improve customer experience—freeing the team to focus on brand growth and customer service.

Nutri Rich

Lisa Wang

Brand Manager