Case Study: Moss Love saves time on shipping and label printing with ShipStation

Moss Love saves hours on shipping and prints labels faster with ShipStation

Moss Love, a small business selling handcrafted moss terrariums, faced a major shipping bottleneck as sales grew. The owner, Jacie Anderson-Coovert, was manually copying and pasting each customer address into the USPS website, then printing, cutting, and taping labels by hand. This process was extremely time-consuming and unsustainable, especially after she left her corporate job to pursue the business full-time and faced a surge in holiday orders.

The business implemented ShipStation's shipping software along with a Stamps.com account and a ProLabel+ printer. ShipStation automatically imported orders from both the company's Squarespace and Etsy shops into a single list, allowing for rapid processing. With a few clicks, Moss Love could print a stream of peel-off labels and automatically email tracking to customers. This solution from ShipStation saved immense time, eliminated manual data entry, and provided discounted shipping rates, which the owner described as a "life saver" for the growing business.

Moss Love