Case Study: Moss Love achieves automated shipping and major time savings with ShipStation

Moss Love - Customer Case Study

Moss Love is Jacie Anderson‑Coovert’s handmade terrarium business known for tiny, themed scenes that started as a hobby and grew into a full‑time shop selling through Squarespace and Etsy. As orders surged—especially during the holidays—Jacie was spending hours copying addresses into the USPS site, printing and cutting labels by hand, which became a major bottleneck for the growing business.

Jacie adopted ShipStation (with Stamps.com) and a ProLabel+ printer to auto‑import orders from multiple shops, batch‑print peel‑off labels, send automatic tracking emails and access discounted shipping rates. The change eliminated manual entry, dramatically sped up fulfillment during peak periods, and let her focus on product and growth instead of repetitive shipping tasks.

Moss Love

Jacie Anderson-Coovert

Owner